Overview

3DBioCAD is looking for a CAD/CAM Technical Support Specialist. Your job is to train and support our clients on the software and hardware of our CAD/CAM equipment.

Responsibilities

• Provide customers with technical support

• Communicate with manufacturers in order to assist customers

• Cooperate with management to complete various projects

• Be able to learn and properly support a variety of CAD/CAM systems

• Write comprehensive service reports for customer service cases

• Travel may be required for training purposes

Qualifications

• Must have 1+ year work experience in technical support

• Experience with CAD/CAM systems

• Knowledge of computer systems including, but not limited to: basic navigation with GUI, file manipulation, networking, etc. Primary OS is Windows 7/8

• Must be willing and eager to work in a team environment

• Effective communication skills (both written and verbal)